I value your time and mine. To keep my schedule fair, available, and respectful for everyone, I have a few simple guidelines around booking, cancellation, and no-shows.
A 50% deposit is required at the time of booking to reserve your appointment. This deposit is applied toward your total session cost. The remaining balance is collected at the time of service. Deposits allow me to hold space specifically for you.
Life happens. I understand.
Appointments cancelled or rescheduled with at least 24 hours' notice will receive a full refund of the deposit. Changes made less than 24 hours before your appointment will result in forfeiture of your deposit. This policy helps me offer availability to other clients when plans change.
If you miss your appointment without notice, the deposit will be forfeited and the remaining balance of your session will be charged. No-shows prevent me from offering that time to someone else who may need care.
These guidelines exist to support a calm, respectful experience for both you and me. If something unexpected comes up, please reach out to me as soon as possible via phone or email (available on my contact page). Communication goes a long way, and I'll always do my best to help when I can.
Thank you for your understanding!